Position title
Wipro Recruitment 2024 - Online Jobs - Customer Experience Agent Post
Job Location
India
Remote work from: IND




Base Salary
USD.19,200-USD.27,600 Per month
Qualifications

Graduate

Employment Type
Full-time





Description

Wipro Recruitment 2024

Wipro Limited, a global leader in information technology, consulting, and business process services, helps clients across industries adapt, grow, and achieve their boldest business ambitions. As a Customer Experience Agent at Wipro, you'll be a vital part of this mission, ensuring every customer interaction is seamless, positive, and leaves a lasting impression.




Wipro Careers

Responsibilities:

  • Become the voice of Wipro: Respond to customer inquiries across various channels, including phone, email, and chat, with courtesy, empathy, and professionalism.
  • Master of solutions: Troubleshoot customer issues related to Wipro products or services, working diligently to find swift and effective resolutions.
  • Knowledge champion: Stay updated on Wipro's offerings, policies, and procedures to provide accurate and timely information to customers.
  • Build genuine connections: Go the extra mile to personalize the customer experience, build rapport, and foster long-term relationships.
  • Data detective: Analyze customer feedback and identify opportunities for improvement, contributing to the continuous enhancement of Wipro's customer experience strategy.




Wipro Jobs Near Me

Skills

  • Excellent communication and interpersonal skills: You thrive in building relationships, actively listen, and articulate solutions clearly and concisely.
  • Problem-solving and analytical abilities: You can think critically, identify root causes of issues, and propose creative solutions to complex problems.
  • Empathy and emotional intelligence: You understand customer emotions, handle challenging situations with patience and understanding, and prioritize customer satisfaction.
  • Tech-savvy and adaptable: You're comfortable with technology, learn new systems quickly, and adapt to changing demands effectively.
  • Strong attention to detail and accuracy: You ensure precision in your work, follow procedures meticulously, and strive for error-free communication.
Important Links

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Date posted
December 18, 2023
Valid through
March 31, 2024
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Position: Wipro Recruitment 2024 - Online Jobs - Customer Experience Agent Post

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