Position title
Zomato Recruitment 2023 - Jobs Near Me - Customer Success Associate Post
Job Location
India
Remote work from: IND




Base Salary
USD.11,400-USD.19,200 Per month
Qualifications

Graduate, 12th

Employment Type
Full-time





Description

Zomato Recruitment 2023

Zomato, a leading food delivery aggregator, is seeking a customer-centric and results-oriented Customer Success Associate to join our dynamic team. As a Customer Success Associate, you will play a pivotal role in building and maintaining strong relationships with Zomato's restaurant partners, ensuring their success on the platform.




Zomato Careers

Responsibilities:

  • Onboard new restaurant partners, providing comprehensive training and support to help them navigate the Zomato platform and optimize their online presence
  • Proactively engage with existing restaurant partners, identifying their needs, addressing their concerns, and providing ongoing support to enhance their experience
  • Analyze restaurant partner performance data and identify areas for improvement, providing tailored recommendations and strategies to drive growth and profitability
  • Collaborate with cross-functional teams, including marketing, sales, and operations, to ensure a seamless customer experience for restaurant partners
  • Stay updated on industry trends and best practices in the food delivery and restaurant management domains, sharing insights with restaurant partners to help them adapt and thrive




Zomato Jobs Near Me

Skills

  • Strong customer relationship management skills, with the ability to build rapport, establish trust, and foster long-lasting relationships with restaurant partners
  • Excellent communication and interpersonal skills, with the ability to interact effectively with diverse individuals, convey complex information clearly, and resolve conflicts constructively
  • Strong analytical and problem-solving skills, with the ability to identify root causes of partner challenges, develop effective solutions, and prioritize tasks efficiently
  • Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously, meet deadlines, and maintain a well-organized approach
  • Adaptability and flexibility, with the ability to thrive in a dynamic and fast-paced environment, adapt to changing priorities, and handle multiple tasks with precision
Important Links

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Date posted
December 2, 2023
Valid through
March 31, 2024
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Position: Zomato Recruitment 2023 - Jobs Near Me - Customer Success Associate Post

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