Zomato Recruitment 2024

As our Customer Marketing Manager, you'll be the voice of Zomato to our valued customers in North Dumdum, West Bengal. You'll develop and execute data-driven customer marketing campaigns, build lasting relationships with users, and create personalized experiences that keep them coming back for more. Your creativity, analytical skills, and understanding of the local food scene will be key in driving engagement, boosting orders, and fostering a thriving Zomato community in North Dumdum.

Zomato Careers

Responsibilities:

• Develop and implement customer marketing campaigns across various channels (email, app notifications, social media, etc.).
• Create engaging content that resonates with the local audience in North Dumdum, highlighting special offers, restaurant recommendations, and Zomato features.
• Analyze customer data to understand user behavior, preferences, and identify opportunities for growth.
• Personalize the customer experience through targeted campaigns and recommendations.
• Manage and build relationships with key influencers and local food bloggers in North Dumdum.
• Track campaign performance and measure the impact of marketing initiatives on key metrics (user engagement, app downloads, order volume, etc.).
• Collaborate with cross-functional teams (product, design, operations) to ensure seamless customer experience across all touchpoints.
• Stay updated on industry trends and best practices in customer marketing and adapt strategies accordingly.